Frequently Asked Questions
You’ve Got Questions, We’ve Got Answers
Check out our most common inquiries we get at South Wild Venison regarding traceability, venison & delivery. If you have any further questions regarding one of our products, feel free to contact us and we’ll be happy to assist you today.
What does "fully traceable from field to fork" mean?
It starts at the very beginning... We keep surveying and monitoring the dynamics & the health of the deer populations on the estates we manage, throughout the year. All carcasses are inspected, tagged then butchered, stored and delivered to you, and every each step is controlled by our HACCP plan. Literally, we are able to tell you the full history of any venison you are serving on the dining table.
What does "fresh venison to your door" mean?
Generally, we produce to order... it can be an order from our neighbor or an online customer or a local pub or even a farmers' market and so on... We know our limits and capability and only taking orders what we can supply in a week or 2. That means some products are delivered fresh with a few days shelf life and some delivered frozen. Even when you receive a product frozen, the product was processed recently in the previous 5-14 days!
Can I place a special order?
Yes, that is one of the benefits being a small scale producer! We are more than happy to prepare your wished products, be it a special cut or a stuffed joint or game.
When do you deliver?
The short answer is, as soon as we have all the products you ordered in stock, however you can expect it delivered in 7-14 days. We aim to dispatch on every other Tuesdays.